4 Ways to Lead a Team that Goes the Distance

A marathon isn’t enough anymore.

Around one million people took part in marathon races in 2018, but ultramarathons (ranging from 50 km to multi-day races) are one of running’s fastest-growing fashions. Ultramarathon participation is up more than 1,000 percent over the last two decades! 

While physical endurance is paramount to success, one of ultramarathoners’ outstanding qualities is mental endurance. To travel 100 miles by foot or run around a track for a continuous 24-hours, mental resilience is essential. These races are repetitive, involve hundreds of thousands of steps being taken, and are as much of a test of a person’s ability to push through monotony as they are a test of physical strength.

Record-setting US runner Camille Herron says a key to her success is to mentally “break up the race” and to find coping strategies to do so.

Maintaining Professional Momentum Over the Long Haul

Mentally motivating your team can involve a similar approach.

The work done by your team has a significant impact. But your team members cannot serve effectively if they’re under major stress; they will break down before they go the distance. This is especially true in the holiday season – and even more so during a global pandemic.

How can leaders help people succeed over the long haul? By cultivating the concept of relaxed concern. Though it may sound like a contradiction, teams cannot thrive if they don’t take mental breaks along the way. Although people must realize their work is important, they won’t last if they can’t take their foot off the accelerator.

When you want to encourage an attitude of relaxed concern in your team, here are a few habits that can help: 

1. Have realistic expectations

Don’t expect every person on your team to work at the same energy level all the time.

Everyone is different – some people are a racehorse, others are a snail, and many people fall somewhere in the middle. Set your focus on output, not on the process, and allow people to work at a realistic pace to their professional DNA.

2. Be aware of external drains on energy and compensate for them

When someone on your team experiences illness or personal crisis, realize it will drain their energy, and then compensate for it.

Reportedly, 80% of workers drag themselves into work during illness, and an alarming 37% of people say they do not get sufficient sleep. Physical struggles and personal stress increase errors and fuel conflicts at work. Do everything you can to encourage personal well-being in your team, and allow margin when people are struggling. By prioritizing people above results, your team will be better off in the long run.

3. Work smarter, not harder

If the ax is dull, a difficult chore becomes impossible.

To make the best use of energy, work smarter, not harder. You may have people on your team who are working harder than anyone else, but their productivity is low because they aren’t working smart. Encourage and support your staff as they look for ways to make their work easier. This not only increases productivity, but it frees people from frustration and weariness.

4. Make work fun 

The most successful people in life are those who get paid for doing what they like to do.

And that’s true for businesses as well. Close work friendships boost employee satisfaction by 50%, and companies with happy employees outperform the competition by 20%. Whether you host quarterly “feast days” or post a wacky wall of fame, investing in relationships is always worth the effort.

For your team to maximize potential, they need to stick around. Cultivate relaxed concern to build teams that go the distance!

Magnetic Marketing: Using Faces to Command Attention

Our faces reveal multitudes about who we are, what we are thinking, and our intentions toward others.

Lying right under your nose is an awesome landscape of skin, muscles, and features. The face is one of the most profound parts of our body, and it packs so much power! Check out these remarkable facial facts:

• Humans are capable of making 10,000 unique facial expressions.
• The face has the biggest range of muscle structure in the human body, and 43 of these muscles are directly linked to facial emotions.
• Humans regularly flash micro-expressions that last less than 1/25 of a second before they consciously or subconsciously neutralize them. These split-second displays can reveal more than a thousand words (or lies!) ever could.
• Genuine facial expressions are almost always symmetrical. From frowns to smiles, people typically reveal authentic feelings evenly on both sides of the face.

Faces Add Impact in Marketing

How does this play into marketing and print?

First, it’s important to recognize the impact of faces so we can prioritize them in design. Research by Catherine Mondloch showed that newborn babies less than an hour old prefer looking at something with facial features. Humans prefer humans, and people buy from people!

It would be careless to overlook these statistics while continually deferring to inanimate objects. When you’re looking to add that personal touch to your marketing mix, remember faces can help you to:

Connect with People

Large, faceless corporations feel cold and manipulative.

To humanize your brand, feature people, not products! Pictures of real people build empathy and trust among viewers. And eye-tracking studies show that the faces of babies and pretty women are two of the most effective subjects you can use.

Putting faces on your brand allows you to connect with your audience in a relatable way. As you position faces in your ads, remember eyes looking right at people will have the greatest emotional impact because the eyes are the most significant part of the face.

Create Curiosity

Humans have a natural tendency to follow the gaze of others, and we have been coached since birth to follow these visual cues about where we should be looking or going.

Want to build curiosity and engage your viewers? If a face on your poster is gazing toward a text box or a product in the margin, readers will track toward that area as well.

Emotions can also be carried from a subject to the viewer as you set a tone within your design. The emotion in the faces you display can draw people to linger longer before your designs or to be drawn deeper into the message itself.

Cultivate Trust

People react to a photo on a page faster than any other design element, and seeing the people behind a business can establish credibility very quickly.

You can use faces to cultivate trust by using staff profiles on a website, facial photos in welcome displays or high traffic areas, or brochures with testimonials and photos from real customers. If viewers can relate to the people enjoying your product, this will seamlessly build positive associations in their own minds.

When used properly, photos of faces can help you connect with people, create curiosity, and cultivate trust.  Bypass resistance and build connections through the magnetic power of people!

How to Kickstart Your Noodle During a Creative Block

“Design can be art. Design can be aesthetics. Design is so simple, that’s why it is so complicated.” (Paul Rand, graphic designer)

Never does a page seem so bleak as when you experience a creative rut in design.

Design ruts are the graphic artist’s equivalent of writer’s block. And everyone has been there! The world’s most imaginative people have experienced this obstacle and found a way to battle through.

One benefit of getting stuck is that you’re forced to rediscover your own creativity! Need help getting started? Here are some different ways to break out of stagnation when you’re stuck on a design:

1. Think laterally

Designs are ultimately problems waiting to be solved.

When you are stymied by the project at hand, come at the problem from a different angle, no matter how extreme it might seem.

One way to do this is to temporarily focus your thinking around individual parts of a message, like why a client might need your product or what pictures might best communicate its benefits.

2. Concentrate on your market

What are your target customers used to seeing, and what would make them lean forward and take note?

Maybe you need to challenge existing assumptions and go for something bolder. For example, in the financial world, materials tend to be produced in very corporate colors, like navy blue and grey. How could a fresh design upend traditional concepts in a way that is appealing and energizing?

3. Try the “what if” or the “why” game

When designs don’t seem to flow, start with questions instead. Like this:

What if questions:

• What if I only use illustrations?
• What if I only use type?
• What if the type made the illustration?
• What if I draw it with my eyes closed?

Why questions:

• Why do I need to focus on this particular product feature?
• Why is this feature important to prospects?
• Why is this something that will impact their life in a significant way?
• Why is this something they need to think about now versus later?

4. Take a Quick Tutorial

While it can be tempting to rip off a design from someone else, one of the best ways to build your original muscle is to go back to the drawing board.

An easy way to do this is to jump into an online tutorial. Though traditionally intended to educate, tutorials can be a rich source of design inspiration. Don’t merely skim the tutorial and glance at the result, go through the tutorial step by step with the author.

Doing this will force you to think like another person as you try to understand the implementation of methods that aren’t your own. This can energize you to think about new possibilities.

Don’t Force a Solution

When you feel overwhelmed by your lack of inspiration, remember that feeling stuck is just another step in the creative process.

If all else fails, embrace the moment and give it some time. What seems like a rut now might be an important step on your creative journey. Be patient, learn from it, and trust that you’ll come out on the other side.

Need help with your design idea? We can help!

How Fantastic Managers Bring Out the Best in Each Person

Have you ever had a “bad” boss?

If you’ve ever led a team, you’ve probably encountered a life-sucking person, problem, or habit that’s restricting your potential. But a challenging situation doesn’t guarantee a poor outcome, especially if there’s a good manager in the mix!

Managers have the power to make or break their organization. Strong managers can lead teams, help them grow, and bring out the best in each person. These leaders don’t just produce great work; they inspire it. Why is that?

While effective managers are goal-oriented, they also have an innate ability to bring out the best in people.  And while these people come in many flavors, there is one quality that sets truly great managers apart from the rest: They discover what is unique about each person and then capitalize on it.

Marcus Buckingham, head of people and performance research at the ADP Research Institute, characterized it this way:

“Great managers know and value the unique abilities and even the eccentricities of their employees, and they learn how best to integrate them into a coordinated plan of attack. This is the exact opposite of what great leaders do. Great leaders discover what is universal and capitalize on it. Their job is to rally people toward a better future. Leaders can succeed in this only when they can cut through differences of race, sex, age, nationality, and personality and, using stories and celebrating heroes, tap into those very few needs we all share. The job of a manager, meanwhile, is to turn one person’s particular talent into performance. Managers will succeed only when they can identify and deploy the differences among people, challenging each employee to excel in his or her own way.”

Positioning People for Success

When you want to bring out the best in your team, here are some specific steps to consider:

1. Ask the Right Questions

To assess your team’s strengths and skills, try using questions like these:

• What do you like best about your work?
• What skills do you have that are being underused?
• What was the best day you had at work in the last three months? Why?
• What was the worst day you had at work in the last three months? What drains you?

2. Find Optimal Triggers

Everyone works for a purpose.

Some work for money. Some for the personal challenge. And still others for relational equity they build through personal and professional friendships.

Managers can bring out the best in people by finding unique ways to motivate people. One company that does this exceptionally well is HBSC, a London-based bank. Each year it presents its top individual consumer-lending performers with “Dream Awards.” Each winner receives a unique prize, precisely tailored to something especially motivational to each employee (though capped at $10,000 and redeemable in prize form only). At the end of the year, HBSC hosts a Dream Awards gala and shows a video about the winning employee and why this person selected a particular prize. From college tuition funds to dream vacation airline tickets, the celebration of individual dreams is a win for the entire company.

Beyond individual awards, other performance triggers may include financial incentives, ownership shares, public recognition, increased autonomy over key projects, workday perks, or even quality time with key leaders.

When you tailor perks to your team’s unique strengths, they will feel more motivated to give their best effort.

3. Invest in Training Opportunities

People are more likely to excel when they feel valued.

One simple way to invest in people is through training. Did you know an astonishing 87% of Millennials say that career development opportunities are very important to them? When you want to motivate and shape your people, look beyond daily tasks, and encourage people to grow their skills. And as you’re evaluating training opportunities, look for those that fit each person’s unique learning style, like analyzing, watching, or doing.

Great managers look to build and mobilize people. By investing in individual people, you will work with them, not above them. And that’s a win for everybody!